🚚 Shipping & Delivery

At OtakuTreasure, every order is packed and shipped with care from our UK facility.
We provide fully tracked worldwide delivery to ensure your package arrives safely, no matter where you are.

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🇬🇧 UK Priority Tracked Delivery (3–7 Business Days) – FREE

🔒 Fast, secure, and fully tracked delivery across the UK.
Most orders arrive within 2–4 business days, but please allow up to 7 during busy periods.

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🌍 EU Tracked Delivery (7–14 Business Days) – £8.50

📦 Reliable and fully tracked delivery to all EU countries.
Most EU orders arrive within 7–10 business days, depending on location.

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🌎 Global Standard Tracked Delivery (8–16 Business Days) – £11.50

🔄 Tracked worldwide delivery with full tracking updates and customs clearance support.
Most customers receive their parcels within 7–12 business days.

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✈️ Global Express Priority Tracked Delivery (6–12 Business Days) – £15.99

⚡ Our fastest international option. Priority-handled, insured, and fully tracked door-to-door.
Most parcels arrive earlier than expected — typically within 6–10 business days.

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💎 Free Global Tracked Delivery (8–16 Business Days) – FREE

🎁 Automatically applied on all orders over £70.
Includes full tracking and insurance, shipped directly from our UK warehouse.

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🕒 Processing Time

All orders are processed and dispatched within 1 business day (Mon–Fri).
Tracking numbers are emailed as soon as your order ships.

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📬 Important Notes

• Delivery times are estimates and may vary during holidays or international customs delays.

• All shipments are fully tracked and insured for peace of mind.

• Customers outside the UK are responsible for any import duties or taxes.

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💌 Questions or Issues?

If you have any concerns about your order or delivery, contact our support team 
otakutreasurestore@gmail.com — we’ll respond within 24 hours.