Terms of service

Effective Date: 8th June 2025

Welcome to OtakuTreasure! By accessing our website and purchasing from our store, you agree to the following terms and conditions. Please read them carefully before using our services.

1. Overview

OtakuTreasure is an anime-inspired e-commerce brand providing high-quality clothing, accessories, and collectibles. These Terms of Service govern your access to and use of our website and services.

2. Eligibility

You must be at least 16 years old or have the permission of a legal guardian to use this site. By using our services, you confirm that you meet this requirement.

3. Products & Orders

We strive to ensure that all product descriptions, images, and prices are accurate. However, minor discrepancies may occur.
All orders are subject to availability and confirmation.
We reserve the right to refuse or cancel any order at our discretion.
By placing an order, you agree to provide current, complete, and accurate information.

4. Pricing & Payments

All prices are listed in GBP (£) and include applicable taxes unless stated otherwise.
We accept secure payment through major providers (e.g., Visa, Mastercard, Apple Pay, PayPal).
We reserve the right to change pricing without prior notice.

5. Shipping & Delivery

We ship from the UK with estimated delivery times provided at checkout.
Shipping times are estimates and may vary due to external factors.
We are not liable for delays caused by courier services or customs.
Customers are responsible for providing accurate shipping addresses.

6. Returns & Exchanges

Please refer to our Refund Policy for full details.
We accept returns for eligible items within 14 days of delivery.
Items must be unused, in original condition, and in their original packaging.
Custom or final sale items may not be eligible for return. OtakuTreasure reserves the right to refuse returns that do not meet our conditions.

7. Intellectual Property

All content on this site—including product designs, branding, logos, and media—is the intellectual property of OtakuTreasure.
Unauthorised use, reproduction, or distribution is strictly prohibited.

8. Prohibited Activities

You may not use the site or its content for:

• Unlawful purposes
  
  

• Violating intellectual property rights
  
  

• Uploading viruses or malicious code
  
  

• Collecting personal data of others without consent
  
  

9. Limitation of Liability

OtakuTreasure is not liable for any indirect, incidental, or consequential damages arising from the use of our services or products.
Use of our products is at your own risk.

10. Dispute Resolution & Jurisdiction

These Terms shall be governed by and interpreted under the laws of England and Wales.
Any disputes arising from these Terms or your use of the site shall be resolved exclusively in the courts of the United Kingdom.

11. Content Accuracy

All content on this website is provided for informational purposes only.
We make no guarantees regarding accuracy, completeness, or suitability for any specific purpose.

12. Force Majeure

We are not liable for any delay or failure in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, pandemics, wars, natural disasters, or shipping disruptions.

13. Termination

We reserve the right to terminate or suspend access to our services immediately, without prior notice or liability, for any reason, including but not limited to a breach of these Terms.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted here, and continued use of our services implies acceptance of the updated Terms.

15. Contact Us

For any questions or concerns, contact us at:

info@otakutreasure.com
United Kingdom